The restaurant manager who speaks with poise and grace to the patroncomplaining loudly about the wait service. The levelheaded friend you call inyour greatest times of need. The compassionate but composed rescue workerwho aids victims after a natural catastrophe. The partner who angers rarely,forgives easily, and assumes accountability for their actions. The successful CEOwho balances her profession, her family responsibilities, and her personalhobbies with equal measures of calm and confidence.
What do these people have in common?
In two words: Emotional Intelligence. A relatively new trend in the realm of popculture and psychology today, Emotional Intelligence — or EQ — has existedsince the beginning of time. According to Psychology Today, the preeminent sitefor mental health education and information, Emotional Intelligence is definedas an aptitude for identifying and managing emotions, and the emotions ofothers. It consists of three primary skills: the ability to analyze interior emotionsand the feelings of those around them, the capacity to apply emotions to tasks,and the facility to take control of emotions — whether it’s managing their ownbefore they veer out of control, or having the strength and capability to makeanother person smile, settle down, or handle a situation appropriately.
Those with high Emotional “IQs” have been proven to enjoy more prosperity inlife. Whether they’re in a social or professional environment, they thrive. Studiesdemonstrate they have fewer mental health issues, including depression andanxiety. Their personal lives aren’t train wrecks, precisely because they’re livedfrom the point of thoughtful — and meaningful — decisions. They outperformothers, excel at their jobs, are happy in their relationships, and consistently worktowards attaining positive results in all aspects of life. So, the question is, whatdon’t they do?